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About Us

This web site is owned and operated by Carpet Sale Centre who are completely dedicated to your total satisfaction. LOL If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Please Note picture's are taken by ourself's or given to us by the manufacturers, They are for reference only and products supplied may differ slighty but quality will not.

Our Contact details:
Carpet and Flooring Tools
Unit 8, Ballard Business Park Cuxton Road Strood Kent ME2 2NY United Kingdom
Phone: 01634 720 411
Fax:
Email: sales [at] carpetandflooringtools [dot] co [dot] uk
VAT No. 799 2319 75


Company number: <Put company number here>

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

UK mainland £5.95p Orders over £60.00 + VAT Free Posted, any highlands, islands, Ireland and anywhere else in the world please contact first for shipping costs, please dont complete checkout by cliking on UK mainland if you live in Zones 2 & 3 YOU MUST KNOW WHERE YOU LIVE !

Zone 1- England Main Land, Parts of Scotland- ok unless listed below by post codes all these must ring first to arrange shipping cost first.

Zone 2- Highlands, Islands of scotland and post codes IV, HS, AB, KA27-28, KW, ZE, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, Isle of Wight PO30-41, Ring for price.

Zone 3- NI, Isle of man, Isles of Scilly, BT, TR21-25 Ring for price.

Please if you are in Zone-2 + 3 Please ring or E-Mail first for a quote just in process of sorting out pricing

Delivery Schedule

We will normally send your order to you in 1-3 business days.

All goods are packed by 2 people so mistakes dont happen.

You must inform us within two working days of delivery if the goods are lost, missing or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

All deliveries must be signed for upon receipt. If you ask for parcel to be left with next door or in a safe place you are then responsable for its safety if some tosser nicks it etc!

The Courier will attempt to deliver 3 times after that it will come back to us and you will then be responsable for re-delivery costs

If sent by Royal Mail they may only attempt to deliver once and leave a card for you to arrange.

If you pay by PayPal we can only deliver to the invoice address only no alternative's it's their rules, no next door etc.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01634 720 411 (International +44 01634 720 411) or fax us on or write to us at Unit 8, Ballard Business Park Cuxton Road Strood Kent ME2 2NY United Kingdom

Privacy Policy

Carpet and Flooring Tools do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

NEW BITS-

Privacy Policy for Carpet Sale Centre

At Carpet and Flooring Tools, accessible from www.carpetandflooringtools.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Carpet and Flooring Tools and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at enquiries@carpetandflooringtools.co.uk

Log Files

Carpet and Flooring Tools follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Carpet and Flooring Tools uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.



Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Carpet and Flooring Tools.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Carpet and Flooring Tools, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Carpet and Flooring Tools has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Carpet and Flooring Tools's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Carpet and Flooring Tools does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

<a href="https://gdprprivacynotice.com">This privacy policy (created with the GDPR Generator)</a> applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Carpet and Flooring Tools. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.


Terms and Conditions

Welcome to Carpet and Flooring Tools

These terms and conditions outline the rules and regulations for the use of Carpet Sale Centre's Website, located at www.carpetandflooringtools.co.uk.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Carpet and Flooring Tools if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Carpet and Flooring Tools, you agreed to use cookies in agreement with the Carpet Sale Centre's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Carpet Sale Centre and/or its licensors own the intellectual property rights for all material on Carpet and Flooring Tools. All intellectual property rights are reserved. You may access this from Carpet and Flooring Tools for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Carpet and Flooring Tools
Sell, rent or sub-license material from Carpet and Flooring Tools
Reproduce, duplicate or copy material from Carpet and Flooring Tools
Redistribute content from Carpet and Flooring Tools


This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Carpet Sale Centre does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Carpet Sale Centre,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Carpet Sale Centre shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Carpet Sale Centre reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:


You are entitled to post the Comments on our website and have all necessary licenses and consents to do so,
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.


You hereby grant Carpet Sale Centre a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies
Search engines
News organizations
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.


These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:


commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms;
educational institutions and trade associations.


We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Carpet Sale Centre; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Carpet Sale Centre. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Carpet Sale Centre's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:


limit or exclude our or your liability for death or personal injury
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law;


The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Credit

This Terms and conditions page was created at https://termsandconditionsgenerator.com" World's Free Terms And Conditions Generator.



Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, not including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition. Box or any other packaging undamaged in any way. There will be a 20% re-stocking fee.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Please Note: If you dont agree to anything on this page dont buy from us, when you checkout you must agree to terms and condions.